Hello Alicia18,
We would be happy to assist with any print quality issues you may have. To provide some suggestions or troubleshooting steps, you can reply to this message with a sample image of the print image or a brief description of how the print is illegible and we would be happy to assist further. You can also check our print quality using the steps in the link HERE.
For a faster resolution or for help with troubleshooting the issue, you can also contact support over the phone at 1-800-652-2666.
