09-09-2024
08:47 PM
- last edited on
09-10-2024
09:51 AM
by
Danny
I have windows 8.1. I have been trying to reinstall my Canon Maxify mb2720 printer however when I get to the printer search method selection nothing comes up that will allow me to continue to the next screen, however when I click on specify the IP address and run the search I am allowed to click on the next button however when I get to the next screen there is nothing to allow me to go forward. I also keep getting support code SC01 on my printer window Is there a fix for this?
09-10-2024 12:35 AM
Greetings,
I believe your printer is likely displaying error 5C01
Canon : MAXIFY Manuals : MB2700 series : 5C01
This is an internal error and indicates a problem with the printer's hardware or memory. I've posted a reference to the error above.
~Rick
Bay Area - CA
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