09-30-2022 10:40 AM - last edited on 09-30-2022 11:23 AM by Danny
it seems that stamps.com doesn't like canon printers at all. i'm going to have to return my beautiful new gx7000, which cost >$700, which i bought for the 3 paper trays. i can't believe a printer this expensive can't be compatible with this very important software. for those of us mailing , i can't believe there hasn't been a solution. I am SO UNHAPPY RIGHT NOW
09-30-2022 11:13 AM
NO TOMORROW OR NEXT WEEK. PLEASE PLEASE PLEASE HELP ME
09-30-2022 11:26 AM
09-30-2022 11:12 AM - last edited on 09-30-2022 11:22 AM by Danny
i have been trying to call the support line. I answer a question, get sent to the next question and the robot keeps asking me and asking me the same question. then she hangs up on me. I AM EXTREMELY FRUSTRATED THAT MY NEW PRINTER ISN"T WORKING WITH STAMPS.COM AND I NEED HELP NOW OR I;M GONNA THROW THIS THING OUT THE WINDOW. The whole reason I bought this expensive printer was because it was supposed to be so good at using different media. I mail thousands of letters. HOW AM I SUPPOSED TO DO THAT NOW? [Personal email address removed to protect privacy per forum guidelines.]
09-30-2022 11:16 AM
i have registered my product but can't get past the robot's refusing to hear the answers to the questions on the phone. i am so angry right now i'm shaking.
09-30-2022 11:15 AM
i have been trying to call that number all morning. the robot refuses to hear my answers. i am so frustrated already at trying to make this GX7021 print with the stamps.com softwre. now canon won't help me. i'm sending this crap back
09-30-2022 10:37 AM
I'm going to have to return this printer if I can't print envelopes and postcards. the only thing i was able to do, which is RIDICULOUS, is print to a PDF file and then print from my PDF editor. PLEASE FIX THIS
09-30-2022 11:25 AM
Hi, hillbillyfairy!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.
Thanks and have a great day!
09-30-2022 12:56 PM
you're hilarious.
09-30-2022 11:38 AM
Have you tried contacting Stamps.com?
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