MAXIFY GX4020 Constantly Offline

[dizzlelizzle]

My GX 4020 constantly goes offline and I'm not able to print from any device.  It it wireless, has a static IP address, and I changed the power settings so it is always on, but 90% of the time when I try to print it is "offline".  When it is "offline" and I try to access the web interface for the printer, it either does not respond, or is very slow to respond.  When I am able to print and try to access the web interface it is very responsive.  The firmware is up to date.  Any help would be appreciated.

[Stephen]

You'll find all your support options within your Canon Account at https://canon.us/account 

[LannetteZ]

I am also having this same problem only recently - have used the printer for more than a year with no issues, now it's always going offline, many times within minutes of reconnecting and printing something else. This just started a couple of weeks ago.

[dexman335]

The wireless module in OP's unit was found to be defective. If the other suggestions fail to resolve the problem, a call to Canon Customer Service for additional troubleshooting would be the next step. 🙂