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MAXIFY GX1020 Paper tray won't go all the way in when full

Bulldog54
Apprentice

‎05-13-2024 01:51 PM - last edited on ‎05-14-2024 09:43 AM by Moderator

The paper tray will not go all the way back in after filling the tray with paper. I tried following the directions provided but it is still not working. Any help/advise would be appreciated.

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normadel
Authority
Authority

‎05-13-2024 11:33 PM

Are you overfilling the paper tray? 

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