06-03-2025
05:47 PM
- last edited on
06-04-2025
08:07 AM
by
James_C
I installed the Printer, which works, but the scanner portion of my multifunction does not. The Support page recognized my operating system and version, and showed a driver DL for the scanner, but Canon shows it as not compatible on another page of the website. Is my D480 printer/scanner toast?
06-04-2025 08:58 AM
Thank you, I'll check out those two ideas. Even the Dell Pro Support tech was stumped, but she was going to float it around with some other people at Dell and see if they had any ideas.
It ran fine under Win 10.
Seems like it's a Windows 11/ older Scanner problem...My Epson multi-function is actually having the same problem. The scanner software Toolbox installs fine, but not the scanner itself 😩.
06-04-2025 10:10 AM
I tried adding Windows FAX and Scan under Optional Features, but the Next button after checking the FAX and Scan feature was grayed out, so I couldn't enable it ☹️. I checked for a driver in Device Manager but it couldn't find one (my error doesn't mention :"missing WIA Driver". It just says "No Scanner Found).
07-30-2025 03:34 PM
How did you get this printer to work with W11? I'm trying to install it using W10 drivers but when its installed and I try printing i just get errors. It is connected via USB and driver is "[Windows 64bit] imageCLASS D480 MFDrivers (UFR II / FAX / ScanGear)"
07-30-2025 04:48 PM
I have replied to your thread.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
07-31-2025 10:23 AM
I believe I downloaded the software from Canon's website, and both seemed to install fine. But when I try to scan, I get the error that no scanner could be found. Printer works just fine.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.