10-11-2017 11:01 AM
I am working with a Cannon MF410 series UFR II. I am trying to print a certificate. The paper is a little thicker than regular paper like card stock. I have printed these certificates many times without any problems, but today it started smudging the ink accross the page. I tried using the cleaning paper and changing the toner to a brand new one, but neither worked. Any suggestions?
11-26-2017 11:57 PM
Hi msnow.
I will be able to assist you.
Have you performed the fixing unit cleaning by following the instructions below?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
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EOS C300 Mark III - Version 1..0.9.1
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