10-11-2017 11:01 AM
I am working with a Cannon MF410 series UFR II. I am trying to print a certificate. The paper is a little thicker than regular paper like card stock. I have printed these certificates many times without any problems, but today it started smudging the ink accross the page. I tried using the cleaning paper and changing the toner to a brand new one, but neither worked. Any suggestions?
11-26-2017 11:57 PM
Hi msnow.
I will be able to assist you.
Have you performed the fixing unit cleaning by following the instructions below?
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