Imageclass d1320 not making copies.

[alco001]

Imageclass d1320 not making copies. It prints whatever I send from my computer, also prints the copier reports.  But when I try to do regular copy the copy is all blank.

[Patrice]

Hi alc001.

Since you are able to print documents without any issue, we recommend that you contact our telephone technical support group.  Please call 1-800-OK-CANON (652-2666), Monday - Friday 8:00 a.m. to 8:00 p.m. ET (excluding holidays).  The support representative can perform additional troubleshooting steps to try and resolve the issue.

I understand that the forum may be your preferred method of communication; however, these steps need to be performed with a telephone support representative assisting you.