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New Contributor
Posts: 3
Registered: ‎08-20-2019
Accepted Solution

Imageclass LBP162dw Printing Duplex Can't Turn Off

I have an Imageclass LBP 162dw printer and I have changed all the settings but it won't stop printing duplex two sided copies even when its set up for single side.

Any ideas on how to turn this off? Its wasting so much time. 

Product Expert
Posts: 714
Registered: ‎09-30-2013

Re: Imageclass LBP162dw Printing Duplex Can't Turn Off

Hi Liz65.

 

Just to confirm, have you already turned off 2-sided printing directly at the machine, by following the steps below?

 

[Menu] > [Printer Settings] > [2-Sided Printing] > Select [Off]

 

If the setting has been disabled on the printer, please reply with the operating system that is installed on your computer.

 

If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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New Contributor
Posts: 3
Registered: ‎08-20-2019

Re: Imageclass LBP162dw Printing Duplex Can't Turn Off

No this did not work. I have Windows 7. The page comes out then goes back in to print for 1 page. How do I get it to just print one page and not go back in the machine each time? What a waste of time. All settings have been put to 1 sided copies.
Product Expert
Posts: 714
Registered: ‎09-30-2013

Re: Imageclass LBP162dw Printing Duplex Can't Turn Off

Hi Liz65.

 

Please ensure that the machine is set for Speed Priority. To do so, please follow the steps below directly at the printer:

 

<Menu>  <Common Settings>  <Switch Paper Feed Method>  Select the paper source  Select <Speed Priority>

 

If the paper still continues to feed back into the machine, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 3
Registered: ‎08-20-2019

Re: Imageclass LBP162dw Printing Duplex Can't Turn Off

Thank you! That worked!!! 

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