08-20-2019 02:27 PM
I have an Imageclass LBP 162dw printer and I have changed all the settings but it won't stop printing duplex two sided copies even when its set up for single side.
Any ideas on how to turn this off? Its wasting so much time.
Solved! Go to Solution.
08-23-2019 01:36 PM
Just to confirm, have you already turned off 2-sided printing directly at the machine, by following the steps below?
[Menu] > [Printer Settings] > [2-Sided Printing] > Select [Off]
If the setting has been disabled on the printer, please reply with the operating system that is installed on your computer.
If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
08-28-2019 08:25 AM
08-28-2019 01:15 PM
Please ensure that the machine is set for Speed Priority. To do so, please follow the steps below directly at the printer:
<Menu> <Common Settings> <Switch Paper Feed Method> Select the paper source Select <Speed Priority>
If the paper still continues to feed back into the machine, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).