Imageclass D1350 install problems

[jaymarsigns]

I am trying to install my Imageclass D1350 to my new PC.  I downloaded the drivers and plugged in the USB and it poped up - but says it does NOT have drivers installed.   What do I do next?

[Tara_N]

Hello, jaymarsigns!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET (5 AM to 5 PM PT).

Thanks and have a great day!

[jaymarsigns]

Sorry

Windows 7

My old PC was windows 7 also