04-25-2024 01:20 PM
04-25-2024 01:57 PM
Greetings,
Based on the description, it sounds like the issue is being caused by a setting or possibly from the application you are printing from.
A one page, single side document would not be re-fed through the duplexer unless told to do so.
Please tell us what kind of document you are printing. .docx, .PDF, etc
What application are you printing from?
Also, do you have the Canon MF print driver installed or are you using a generic Windows 11 print driver.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
04-25-2024 02:55 PM
Thanks for the reply!
This happens with both .docx and .pdf files (printed from Microsoft Word and Foxit PDF Reader respectively). I believe the driver is "Canon Generic Plus UFR II V250" (screenshot 1). Also to be clear, this happens when "Print on both sides of paper" is selected AND printing multiple copies of a one-page document (screenshot 2).
Scenarios I've tested, all with a one-page document:
I know I could just de-select "Print on both sides of paper" each time, but I would rather not have to remember to do that each time, when it seems there may be a setting to fix this. Thanks in advance for any help!
04-25-2024 03:21 PM - edited 04-25-2024 03:32 PM
Greetings,
Please uncheck print on both sides of the paper in the print dialog and adjust the number of copies from 1 to the desired number you need? Now press print. You should get the desired number of prints with with the outputs not being re-fed.
If this doesn't work, then as I eluded to earlier it's the app you are printing from.
Press the properties button and it will open the Canon Print Driver. I suspect this might be in conflict. You will likely find that 2-sided printing is set.
Please use my first recommendation. If that results in a re-feed, then 2 sided printing is enabled in the Canon print driver. 😀
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
04-25-2024 03:27 PM
Yes, I can do that, and usually do, but sometimes forget. Since it seemed like a bug, I thought there might be a fix I didn't know about.
If there's no fix, oh well, not the end of the world certainly!
04-25-2024 03:43 PM - edited 04-25-2024 03:44 PM
Greetings,
Please open the Canon Print Driver. I'm not at home, but it will look similar to this:
Change 2-Sided to one, press OK. Close the Fox-It program. Now re-open it and select your .PDF 2 Sided printing should not be enabled by default now. The print driver will "remember" what you used last, unless you tell it differently.
The print driver also allows you to create profiles and save the one you are always "usually" want to use as default.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
04-25-2024 03:56 PM
Yes, I could do that, but I want 2-sided printing to the be the default. When I print 100 copies of a two-page form I want it to print double-sided. I'm just trying to avoid a) having to remember to change the setting depending on whether the document has one page or not, and b) the wasted time and wear and tear on the printer for one-page documents erroneously being fed through the duplexer if I forget to change the setting.
I do appreciate your suggestions! Sounds like I will just stick with what I've been doing, remembering to manually change the setting.
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