04-12-2020 07:37 PM
I just installed a new Canon 045H cartridge. At first, it worked but the colors on an image were very light - almost monotone. I played with some image settings, and now it won't print at all. I keep getting "Load Paper/ 1 LTR/Plain 1 and "Waiting File Name: Microsoft Word - General.
I've tried restarting the computer and printer, removing and reinstalling the drivers, loading from the manual tray but nothing is working.
Any help would be much appreciated!
04-13-2020 10:47 PM
Quick update. There is no fix for this issue, and I had to return my printer with only 4,000 copies for a refurbished unit. Kudos to Canon for the fast shipping of the replacement.
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