‎08-30-2016 03:03 PM
Whenever I scan my document, the progress bar on screen moves so slow, while the paperfeed already finished. At the end, it throw me with the error msg on screen "Cannot commnicate with the device. The cable may be disconnected, ot the device maybe turned off. Check the device status and try again. Scanner driver will be terminated. Code: 155, 0, 0". I have done remove the driver, toolbox, reinstall them, install July 2016 patch, none of them fix the issue. I use Windows 10 home Anniversary update edition. Please help. Thanks.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.