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Posts: 2
Registered: ‎08-30-2016

ImageClass MF4570 dn scan failed.

Whenever I scan my document, the progress bar on screen moves so slow, while the paperfeed already finished. At the end, it throw me with the error msg on screen "Cannot commnicate with the device. The cable may be disconnected, ot the device maybe turned off. Check the device status and try again. Scanner driver will be terminated. Code: 155, 0, 0". I have done remove the driver, toolbox, reinstall them, install July 2016 patch, none of them fix the issue.  I use Windows 10 home Anniversary update edition. Please help.  Thanks.

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