ImageClass MF656Cdw Initial Wireless Connection Fails

[rgon]

Wireless router:

• Manufacturer: Commscope
• Model Number: BGW620-700
• Software Version: 5.34.4
• Hardware Version: 02002300460053
• 2.4 Ghz connection, appears WPA-3 authentication mode. This cannot be changed - I've tried.

ImageClass WF656Cdw

Manufactured: June 2025

Please let me know what you suggest. Otherwise I just need to return this product. Thank you.

[shadowsports · Accepted solution]

Greetings,

Welcome back.

Thank you so much for starting your own topic.

As I alluded to previously, the printer cannot connect to a 2.4Ghz wireless broadcast that uses WPA3 encryption.  The 2.4 GHz broadcast must be set for WPA3/WPA2 combo or WPA2 only.  If you're not able to find a way to do this yourself, please contact the ISP or manufacturer.  I've not come across a newer device that doesn't provide this capability for backwards compatibility.

I'll post an image of mine so you can see what I'm referring to.  

shadowsports_0-1734043577903.png

I've also asked the moderators to remove your serial number from the message body of your post.  Model: 😉

which StevenMOD has done.  Thank you 🙂

[rgon]

Update: Used a workaround since direct router settings would not allow me to change WPA type.

I setup Guest Access on router, which automatically assigned WPA2.

Thank you.