08-30-2016 10:45 AM
Hi,
One of our two MF8580cdw prints and scans without problems, but when we try to copy it sounds like it is copying and I can see data being processed but the pages come out blank. Doesn't matter if we use feeder or single page. I have gone through the settings but can not find anything that should indicate that copying is disabled. What could be wrong? Could I somehow factory reset the printer and get copying to work again, if so how do I do that?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.