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Registered: ‎08-12-2015

Canon MF8580cdw prints and scans but will not copy



One of our two MF8580cdw prints and scans without problems, but when we try to copy it sounds like it is copying and I can see data being processed but the pages come out blank. Doesn't matter if we use feeder or single page. I have gone through the settings but can not find anything that should indicate that copying is disabled. What could be wrong? Could I somehow factory reset the printer and get copying to work again, if so how do I do that?

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