03-17-2022 10:30 AM
We purchased this printer in July 2021. We are a small office and print less than 50 - 75 pages weekly, mostly just text documents. Our last two black genuine Canon 054 cartridges lasted less than a month. I have been unable to find a printer setting that would reduce the print quality and possibly extend the life of the cartridges. I feel like the cartridges should last much longer than a month based on our printer usage.
Do we have a problem with our printer?? Or is there a setting that would conserve ink and make the cartridges last longer? Please advise. Thank you.
04-11-2022 02:33 PM
Hello SueH,
The toner cartridges would go down based on the page count so the time should not be a factor and the print quality would not make a big difference in the page range.. The printer would still be in warranty if it was purchased in July of 2021 and I would suggest contacting our support team at 1-800-652-2666. Our agents would be happy to assist with checking what is causing the problem and can provide any needed service options.
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