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ImageClass D530 Can Scan But Not Print

ahgfl007
New Contributor

I have a Dell 5000 Inspiron running Windows 10 Pro and the printer doesn't print at all. This is despite the fact that the Windows 10 drivers are installed.
Does anyone have an idea of how to get the system not to see the printer as a scanner only and refuse to see it as a printer?

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Ahgfl007,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. When you try to print, do you get an error or what happens?
  2. Is this a first time setup or was it working before?

For a more immediate resolution to your issue, feel free to contact support at 1-800-652-2666. Our agents would be happy to help.