ImageCLASS MF642Cdw - Prints light from phone or browser only

[rockinprada]

If I open a .pdf document in Chrome and hit print, the printed page looks very washed out. It doesn't matter if it's color or bw.

If I download that document and print from the pdf reader, it's fine.

This is a pain when using Google Docs, because I have to download it to get it to print right.

When printing from my android phone, I get the same washed out print.

[Hector]

Hello, 

It looks like it might be a setting in Chrome causing an issue. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. Are you able to print from other browsers with an issue?

2. Is it a black and white document or is it in color?

3. What version of the Mac or Windows operating system are you using on your computer?