Canon Community

print1 · ‎04-14-2024

We have an ImageCLASS MF229dw. Today, after putting an a Canon Genuine replacement cartridge 137, I get the message that the cartridge is not a genuine canon cartridge, and the printer is now useless. Canon provides no way (other than this message) to indicate this to anyone.

Very uncool!

-Ed Swan

shadowsports · ‎04-15-2024

Hi Ed,

Welcome to the community. Can you please share the exact error with us? Where did you purchase the cartridge?

Thank you,

~Rick
Bay Area - CA

~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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ImageCLASS MF229dw Cartridge Error