01-30-2023
08:27 AM
- last edited on
01-31-2023
08:49 AM
by
Danny
I'm finding that the printer is consistently not able to scan from the printer to the computer when connected via wifi.
When I first start the computer up, it works fine, but I think after the computer has gone to sleep and is re-awoken, the printer no longer is able to scan and gives the message "Connect the computer".
The funny thing is it can still scan from the computer using the scan utility, so it still is able to communicate with it.
Seems like there is something on the printer side of things that is not maintaining the connection to the computer.
Solved! Go to Solution.
01-31-2023 03:46 PM
OK I spoke to technical support and what ended up resolving it was re-installing the printer drivers - which you can get from the Canon website when you search for your printer.
01-31-2023 03:46 PM
OK I spoke to technical support and what ended up resolving it was re-installing the printer drivers - which you can get from the Canon website when you search for your printer.
03/02/2023: New Firmware Updates Are Available:
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