03-18-2025
10:14 PM
- last edited on
03-19-2025
07:55 AM
by
James_C
Greetings. I am new to the Community. Be gentle.
I have two computers [Windows 10 Pro (64) and Home (64)] operating on the same wireless network. Last month, I bought and set up the above-noted all-in-one. I installed the software on one computer and scanned documents to that computer. Later, I installed the software on a second computer. I can print from both computers. Now, I cannot scan to the first computer. I get a message "Error in scanner. Follow instructions in the online manual. Scanner driver will be terminated. Code : 255.0.0" I can scan to the second computer. I can still print from both computers.
What gives?
Patrick F.
03-19-2025 05:05 AM
Greetings,
Clearly the issue is with your computer and not with the scanner. It might be folder permissions or the user account you're scanning to. Verify the path to the destination and confirm permissions on the folder you're scanning to.
~Rick
Bay Area - CA
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