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I've replaced the color ink in my MB2120 three times in a day, and it still calls for more!

billljohnston
Apprentice

I've replaced the color ink in my MAXIFY MB2120 three times in a day, and it still calls for more!

2 REPLIES 2

Hector
Product Expert
Product Expert

Hello,

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. Did it ask to replace the same ink tank were they different tanks?

2.How many pages were you able to print before the code came to replace the ink?

normadel
Elite
Elite

The printer has FOUR ink tanks. It tells you what color needs replacing, doesn't it? You need to be more clear about what it is saying, and what you are doing.

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