12-21-2015 04:47 PM
My mx882 printer quit printing colors. All ink tanks are full. Did the head cleaning, twice, and head alignment from the maintenance options - no help. Any other ideas? The black is printing fine.
12-23-2015 09:10 AM
Hello.
If performing the cleaning cycles has not helped, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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