I cannot get a destination folder set up on my MB2320.

[PozTonyPhoenix]

I've have tried everything in the manual to set a destination folder for my scanner only to receive the same message.  "Failed to connect to the folder. Check settings."  I notice in the manual, when they show a display of the Folder Setting Utility, there are Folders 1 and 2.   I get no such display.  HELP! 

[Patrice]

Hi PozTonyPhoenix.

I will be able to assist you; however, I would like to ask a few questions to isolate the issue.

1.  Is the printer connected to the network via a wired LAN to the router, or wirelessly to the router?

2.  Is the destination folder local to your computer or are you attempting to scan to a folder on a different network?

3.  Are there any errors or messages displayed on the screen of the printer?

I look forward to your reply.  Should you need immediate assistance, please call us at 1-800-OK-CANON (1-800-652-2666).