How to stop my LBP612 from using color ink when I print in black

[Ken59]

My LPB612cdw uses the color ink even when I print only in black.

How do  stop this?

[Patrice]

Hi Ken59.

So that I can best assist you, I will need to gather some more information. Please answer the questions below:

1. Which version of Windows or macOS is installed on your computer?

2.  Are you printing images?

I look forward to your reply with the information I have requested. If you need immediate assistance, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

[Ken59]

Windows 10
Mostly black text, but some colored labels