01-30-2019 10:14 AM
My LPB612cdw uses the color ink even when I print only in black.
How do stop this?
02-04-2019 02:30 PM
Hi Ken59.
So that I can best assist you, I will need to gather some more information. Please answer the questions below:
1. Which version of Windows or macOS is installed on your computer?
2. Are you printing images?
I look forward to your reply with the information I have requested. If you need immediate assistance, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
02-04-2019 02:32 PM
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.