How to reset printer MF628Cw

[carine]

Hello,

Someone in my office created a system manager ID and a PIN but he left and i have no idea what he put!! I don't think i can change that. Do I have to reset the printer to it's manufacture settings? If yes how do I do it?

Thank you

[Stephen]

Hello carine!

Thanks for reaching out to Canon USA! 

You'll want to reach out to our US-based support team for assistance. They're at 1-800-OK-CANON (800-652-2666) Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays. 

If you're outside of the USA, you can find support options for your country by clicking HERE.