iPF 670 error with no error code

[Dave85]

Hello,

Windows 10 64bit

I've been trying to plot some drawings but have not been able to get the plotter to actually print. All i get is a hung up error with no indication or code to tell me what the problem is. I've uninstalled and reinstalled the drivers countless times, used every utility provided to try and get something to print. The printer recognizes the network and displays the correct IP address yet It still will not print.

I do get a cannot acquire status error but no error code to go with it. I've checked all the connections, but still have had no luck.

Thanks,

D

[Stephen]

Hello Dave85!

We'd recommend reaching out to our US-based support team at 1-800-423-2366 Monday to Friday 8:00am to 8:00pm ET, excluding holidays.

If you're outside of the USA, click HERE for support options.