12-21-2017 08:25 AM
Hi, I've got this MFP working in my company. I use Active Directory Domain with Windows Server 2012. I must configure this device to scan over the network to a shared folder in which Everyone has full access. I;ve tried yesterday with registering the shared folder using the address book. Should I register the device in the Domain somehow? I've installed UFRII driver in the domain controller. It doesn't work when I select the registered shared folder. I've entered domain admin credentials, I tried without entering user and password also.
12-21-2017 10:48 AM
Hi, svt11!
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
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