05-15-2015 09:24 AM
We have a MF8580cdw printer, and came in this morning to find the red error code blinking - it says cannot print rx data. How do I fix this?
05-20-2015 09:48 PM
I will be able to assist you.
This error appears when the machine attempts to receive a fax when the toner is low. You will need to enable the "Continue Printing When Toner is Low" function. Please follow the instructions below to perform this operation.
1. Press [Menu].
2. Scroll to [Fax Settings], and then press [OK].
3. Scroll to [RX Print Settings], and then press [OK].
4. Scroll to [Con't Printing When Toner is Low], and then press [OK].
5. Highlight [On], and then press [OK].
Once the function is enabled, you will be able to receive faxes.
I hope this information is helpful to you. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
04-17-2018 05:10 PM