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Help to fix a PIXMA G2420 that keeps on jamming

junior-7220
Apprentice

Hello, my canon pixma g2420 printer is printing halfway then it jams, I have a tried different methods to fix it but still the same thing. 

Thanks to those who gon help 

 

1 REPLY 1

DerrickL
Whiz
Whiz

 

  1. Canon Pixma G2420 printers can jam mid-print if paper isn't loaded correctly or if foreign matter is inside the paper path. Check the paper guides are aligned with the paper size indicators and that the stack is even and not curled.

Common Causes of Paper Jams in Canon Pixma G2420

Incorrect Paper Loading

  • Ensure that the paper is loaded correctly in the tray.
  • Check that the paper guides are aligned with the size indicators on the printer.
  • Make sure the stack of paper is even and not curled.

Foreign Matter in the Printer

  • Inspect the paper path for any foreign objects or pieces of paper that may be causing the jam.
  • Remove any visible debris carefully to clear the path.

Troubleshooting Steps

  1. Check Paper Loading:
    • Verify that the paper is not overfilled in the tray.
    • Fan the paper stack to separate the sheets and ensure they are not sticking together.
  2. Inspect for Jams:

    • Open the printer cover and look for any jammed paper.
    • If you find any, gently remove it to avoid damaging the printer.
  3. Reset the Printer:

    • Turn off the printer and unplug it for about 10 minutes.
    • Plug it back in and turn it on to reset any error messages.
  4. Test Print:

    • After performing the above checks, try printing again to see if the issue persists.

By following these steps, you can often resolve the paper jam issue in your Canon Pixma G2420 printer. If problems continue, consider consulting the user manual or contacting customer support for further assistance.

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