Error 520E PIXMA TR8520

[dfishman1204]

My TR8500 printer stopped working.  There is an error message 520E that forces me to turn off the printer during reinstallation.  Does anyone have a guide on how reinstall the printer to my computer or iphone Canon app?

[SamanthaW]

Hi there!

Can you please double check your printer model? While the TR8500 is a series, there are several models in that one. You should see the name on the printer itself near the power button or on the top or front of the unit. Here in the United States that might be 20, 22, etc... 

Thanks for verifying that, it helps our community better help you! 

[dfishman1204]

It’s a Pixma TR8520 Canon all in one printer fax copy. The serial is AFWVXXXXX. <personal information hidden> Thanks for your help!