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E202 error message on MF3010 - what SPECIFICALLY does it mean?

chrishardyworld
Apprentice

Got a cranky MF3010 that makes a funny noise when powered up and just says "E202" over and over. Looks like the paper jam and paper tray icons are lit up. What does it mean and how do I fix/bypass it? It's not addressed in the manual and the internet doesn't provide a clear answer. There is no paper stuck inside, btw. I'm not a total idiot, just a partial idiot who needs his "less than a year old" printer to work. TIA for any ideas!

4 REPLIES 4

Shreyat
Apprentice

After pressing the buttons there we a 'U' is displayed and only one print is obtained and the printer is again not working

 

randbasic
Apprentice

Same problem. Owned the printer just over 1.5yrs. Printed 20 pages still using original cartridge and now getting E202. Called tech support very nice. Told me possible problems and solutions. Said repair is probably more expensive than replacement. So I won’t be purchasing anymore Canon products ever. I’ve still got the unused extra toner if anyone wants to buy it lol 🙂 Bye Bye Canon

Hector
Product Expert
Product Expert

Hello,

The E202, would point to a problem with the hardware or a jam. If you have checked the printer for any jammed or partially fed paper and the error continues to come up, it looks like the printer needs service. To check your service options, you can log into your MyCanon account or contact support directly over the phone at 1-800-652-2666.

Thank you Hector,

I did speak with an individual very helpful and very courteous. I was advised that the problem is more expensive to diagnose/repair. I’ve owned the printer for a year and a half. I’ve printed a -total- of 20 single sided pages. I believe the warranty is only for 1 year. So now I have a large paper weight that does not scan, print, or fax. Thank you for reaching out. I will take my business elsewhere. Again, thank you. 

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