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imageCLASS D530 Error Code E100-0001: Help....

khainguyen97
Apprentice

20140906_163547.jpg20140906_163547.jpg20140906_163552.jpgI just pressed a "button" under the toner cover then the button dropped in, now the display show an error code "e100-0001"

please help..2014-09-06 15.11.30.jpg2014-09-06 15.11.30.jpg

1 REPLY 1

Patrice
Whiz

Hi Khainguyen97.

 

Please power off the unit and unplug it from the wall for thirty minutes.  If the error persists, it is recommended that you contact our telephone technical support department at 1-800-OK-CANON (1-800-652-2666), and speak with a support representative.  The representative will be able to assist you with the E100 error, as well as assist you with the toner cover door sensor.

 

I hope this information is helpful to you.

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