07-26-2020 09:37 AM
HELP! I just purchases a cannon MF743 Color laser printer. I am running a macbook air on catalina. I can't get the double sided printing to stop. I looked under what is supposed to be presets and it says two sided printing is off. HELP as I am trying to print douments that have to be filled out for business. It has to be single sided.
07-28-2020 05:37 PM
Hi AngDLD.
If the two-sided printing is occurring, even after two-sided printing has been unchecked in the upper part of the print window, check the print sub-menus, particularly the Layout sub-menu. If this is occurring with even the Layout submenu set to single-sided, then the printer will need to be removed and then reinstalled using Canon's drivers (available free of charge HERE).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.