Color imageCLASS MF642Cdw - Inaccurate Colors

[expatMAMA]

So frustrated, only ever used genuine tooners. Levels are not low. Colors are horribly off. Assumed my husband burnt up old printer so bought a new MF642 and it does the same thing. I cannot do color correct or adjust image, etc. It won't even update firmware and it is online, I am at a total loss.

[SamanthaW]

Hi!

To have a better understanding of your issue, please let everyone know the operating system on your computer, along with any other information that may be helpful.

If this is a time-sensitive matter, please check out your other support options here.

Thanks!