Color imageCLASS MF624Cw: Printing but Not Scanning
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12-16-2024 04:49 PM
All of a sudden, I am not able to scan via WiFi, printing works fine though. The error message I'm receiving is "Cannot communicate with the scanner. The cable may be disconnected, or the scanner may be turned off. Check the scanner status and try again. Scanner driver will be terminated."
I've tried rebooting (printer, modem, router), re-installing drivers & software (including Scangear and Scan Utility), but no success. The only recent change to my PC was a Windows 11 update.
Please help.
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12-17-2024 06:38 PM
Exactly the same issue here (imageCLASS MF410). Seeing as how I had never had a problem, and the only thing to change was windows updates, I went back to a disk image I had just recently created, and just like that, the scanner worked again.
Help!
