Canon mf632-634cdw printer not recognized by computer

[cleo72]

My Canon printer has been scanning fine and the connection to my pc hasn't been a problem.  Then one day the pc could not detect the printer at all.  I've made sure the usb ports are working on both ends, tried differnet ones, reset the printer and the computer, reinstalled drivers, etc. to no avail.  Can you help me?

[Danny]

Hi, cleo72!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!