Canon imageclass MF644Cdw Laser Printer leaving roller marks

[Shellylue]

My printer is leaving roller marks down the center of the page. They are almost like embossing the paper. Did all cleaning procedures and adjusted the correct type of paper. Any suggestions??

[shadowsports]

Greetings,

Of course we would need to know if you are using Canon branded toners?

Did it ever work correctly, and what has changed.

[Hector]

Hello Shellylue,

If you are getting roller lines on your prints and it looks like it is pressing into the paper, I would suggest trying to reseat the toner cartridges using the steps in the link provided HERE. If you continue to have embossed lines in your prints and you have already tried all of the cleaning options, it would usually mean there is something wrong with the toner or the hardware of the printer.

In that situation, I would suggest contacting support at 1-800-652-2666, our agents would be happy to assist and can provide any service options.