07-19-2018 11:32 PM
So I recently got this new printer. It's a large format printer and it looks in good shape. My problem is that when you turn it on the LCD panel doesn't come on at all. It's just blank. Also before the printer when it turns on it calibrates but now it just beeps after a few seconds. No lights go on. Really don't know what to do at this point. The LCD panel is brand new so don't know what could be the problem. Never printed on it as I need to get ink, Don't want to spend more money on it if it can't even turn on. If anyone has anything I could try it would be appreciated.
07-20-2018 08:53 AM
Hi Juster,
It is recommended that you call Canon's Contact Center to speak with a Technical Support Representative. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.
07-20-2018 02:59 PM
I called and no help at all. Still having the issue don't know what to do as I don't have warranty on it anymore.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.