07-19-2018 11:32 PM
So I recently got this new printer. It's a large format printer and it looks in good shape. My problem is that when you turn it on the LCD panel doesn't come on at all. It's just blank. Also before the printer when it turns on it calibrates but now it just beeps after a few seconds. No lights go on. Really don't know what to do at this point. The LCD panel is brand new so don't know what could be the problem. Never printed on it as I need to get ink, Don't want to spend more money on it if it can't even turn on. If anyone has anything I could try it would be appreciated.
07-20-2018 08:53 AM
Hi Juster,
It is recommended that you call Canon's Contact Center to speak with a Technical Support Representative. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.
07-20-2018 02:59 PM
I called and no help at all. Still having the issue don't know what to do as I don't have warranty on it anymore.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.