01-22-2024 11:26 PM
The printer is printing light red where it should be printing yellow and orange. ink is at 40% and the color mismatch check is not completing
01-15-2025 10:32 AM
Hello Sradtke,
The images look like the hardware is working, but some settings for the color/intensity need to be adjusted. The selected paper type, print quality and color settings from the program can change how the print will look. In this situation, I would suggest contacting support over the phone at 1-800-652-2666 to see what settings need to be adjusted to improve the color accuracy between what you see on screen and what is printing out.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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