12-20-2016 01:16 PM
I can print my "WORD" documents but cannot print my emails nor off the internet. I get the "alarm" light and it indicates "Supply Rec. Paper Tray: A4" I tried unplugging the printer for 5 minutes but still no help. I recently installed "Universal Document Converter" What should I do?
12-21-2016 01:25 PM
I can print WORD document but problem printing emails and online. Get alarm light and LCD flashes "Supply Rec. Paper Tray: A4" No help if I unplug printer.
12-21-2016 08:41 PM
While waiting for a response from you guys, which I know I'd get, I started to change some settings. When I opened "print" I clicked on "properties". It seems that someone "output size" changed to "A4". When I changed that to ""match paper size" or "letter" and it prints fine. Sorry to trouble those who have been working on my problem.
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