08-19-2014 03:54 PM
I have a c5235 printer that works fine with more than 20 computers that already have the driver installed. I recently tried adding 3 different laptops and get the same problem, as soon as I click print the printer makes noise for about 8 seconds exactly like if it was going to print, but a page never comes out and the sounds turn off. I have tried many different drivers from the Canon website. Does anyone know what could be causing this? All the other computers work just fine. Thank you.
08-19-2014 04:07 PM
Hi, Dsicks! Thanks for posting!
Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!
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