03-17-2014 09:06 AM
Is there a service manual available to help trouble shoot a MF8350CD MFP? Its noisy and grinding, but still prints.
03-19-2014 02:26 PM
Hi bryanmonger.
Please note that Canon does not provide service manuals or instructions on disassembling the machine. If you are hearing a grinding noise in the machine, there could be a few causes, such as, the type of toner cartridges you are using, a loose or broken part in the machine, or an issue with one of the assemblies.
We recommend that you contact us at 1-800-OK-CANON (1-800-652-2666) for further assistance. While I understand that the forum may be the preferred method of communication, the real time feedback of a live technical support call would be very beneficial in this case.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.