06-02-2013 03:06 PM
Need help with the MF4890 dw printer that I just bought. I'm running into issues where the scanner does not scan hand written text to the density needed when scanning mode is set to black and white. For example I was trying to scan a contract with handwritten signatures and date in black and white mode (to pdf). Everything that was typed scanned perfect but the part with handwritten information scanned very very lightly and can be barely seen. Seems like the highes resolution I can scan it to is at 300dpi. I had scannined using the Canon MF toolbox 4.9 software which came with the printer.
Anyone have solutions to this? Thanks.
Ken
12-08-2022 11:19 AM
I had the same problem with my imageclass MF264dw. The solution was to change the document scan setting to color (even though it's a blank and white printer.)
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