Hi,
I'm new here, but not new to computers. I started with an Atari, then Windows 3.1 way back when. I've had a couple of Macs too, but don't have one now. It's important to note, I'm a user, not a tech. I get along with them, but everything is self-taught, and not at the tech level.
I'm using Win 11 with a Canon MF264dw. It's been on this computer over a year, and never has given me a problem—until this morning.
I went to print something, and the printer did not appear in the dialog box in Adobe Acrobat. I tried a couple of other apps, with the same result.
Previously to this morning, I printed something almost every day with no glitch.
It's hooked up and scans just fine, but will not print. That tells me that it isn't a connection problem. I have hooked up directly to the computer via a USB cable. I tried cleaning the USB connections with DeOxit and choosing a different USB port in the computer.
Finding an app that still has the Canon in the dialog box, trying to print gives me this error 0x00000709 or this one 0x80070709
I tried the Windows Troubleshooter, but the troubleshooter cannot find the problem.
I looked up some soloutiongs involving editing the registry, but none of the illustrations looked exactly like my situation, so I was timid to try to just try anything, knowing a registry problem can be a huge problem.
So is there any way to fix this?
If so, what can I do?
Thanks in advance,
Bob
