Canon M733CDW prints right side unevenly

[sunshine231]

Hello,

I have ran through all the maintenance/cleaning troubleshooting and nothing has changed. I only use the black toner with the other toner low colors in the printer. The black toner is at 90% (less than a few months old and genuine) and I even took it out and shook it around to distribute the toner. I'm not sure what else to do here.

Any help is greatly appreciated.

[Hector]

Hello Sunshine231,

The issue looks like a problem with the toner cartridge or there might be a problem with the fixing assembly on the printer. If you have already tried reloading and shaking the toner, you can try replacing the toner to see if it resolves the issue. If it does not, it looks like the printer needs service. You can check for any available service options by logging into your MyCanon account or contacting support over the phone at 1-800-652-2666. Our agents would be happy to help.