Canon LP6030/640/6018L ImageCLASS is printing blanks

[techhelpplease]

Hello,

My problem began when I went to print something after not using the printer for a few months.

This is pertaining to the Canon LP6030/640/6018L ImageCLASS printer

I did a fair amount of troubleshooting before joining the forums in search of help. Hopefully someone can help. Thank-you!

Here are the events in chronological order:

I was able to print ONE thing the first time I tried but the ink was very faint.

After that, it would load the paper but paper would come through blank.

I thought maybe it was the cartridge so I replaced the cartridge with a brand new one.

Prints test page fine from utility. Nice and crisp.

When printing from a file the paper loads and comes through blank.

Ran cleaning utility

Tried printing afain a few times from varios files (email, pdf, etc)

Same results with all. Paper loads as if it is going to work but only returns with blank sheet.

Please help. I have never had any problems with this printer. Thank-you again!

~ Johna

[techhelpplease]

Problem began when I went to print something after not using the printer for a few months.

I was able to print ONE thing the first time I tried but the ink was very faint.

After that, it would load the paper but paper would come through blank.

I thought maybe it was the cartridge so I replaced the cartridge with a brand new one.

Prints test page fine from utility. Nice and crisp.

When printing from a file the paper loads and comes through blank.

Ran cleaning utility

Tried printing afain a few times from varios files (email, pdf, etc)

Same results with all. Paper loads as if it is going to work but only returns with blank sheet.

Please help. I have never had any problems with this printer.

[Hector]

Hello Techhelpplease,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

1. What version of the Mac or Windows operating system are you using on your computer?
2. Are you connecting via USB or is it over a network?
3. Are you able to make a copy from the glass or is that blank as well?