10-10-2017 07:11 PM
I just bought new black toner (canon 045) from Best Buy for my imageclass mf634cdw printer, but when I installed it my consumables report shows that the toner cartridge is empty and my print quality in black is very poor. This is a brand new cartridge and it was installed per instructions.
Has anybody had a problem with the printer not recognizing new cartidges?
10-11-2017 09:54 AM
Hi zrbrown,
Please click HERE to check the ink levels. Click HERE for information on when to replace the toner.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
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