The printer is a Canon Imageclass D530 which is 1 year old. It prints just fine. I have never been able to get it to scan.
I press the Copy/Scan button
It says "Select the Scan Type". "Computer" is highlighted so I press the OK button.
It says "Select Scan Type". "Color Scan" is highlighted so I press the OK button.
It says "Scanning". I down arrow to "Confirm Destination" and press the OK button.
Nothing is highlighted. Pressing the OK button doesn't do anything. Pressing the start button doesn't do anything. I'm stuck here.
I have also tried Custom 1 and Remote Scanner. Should I try MF Toolbox?
Can anyone direct me?
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I have a Lenovo computer with Windows 10 64Bit and I have installed the D-530 software and drivers. When I try to scan from the i push scan and select to computer. There is a pop up on the screen that asks me to select a destination for the scan. The box in the pop up is empty of any destinations.
I have loaded MF Toolbox and the application states my printer/scanner is not supported.
Is there a solution? I have removed and reloaded MF Toolbox.
I have searched for ScanGear and no dice.
I have downloaded and installed the drivers from Canon and the printer prints and copies but will not scan.
Any help is much appreciated.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.